Privacy Policy

Privacy Policy

Introduction

Welcome to C.A.R Towing Company (“we”, “our”, “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and interact with our website. We are committed to safeguarding your privacy and ensuring that your personal information is protected. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

1. Personal Information: Information that can be used to identify you, such as your name, address, phone number, email address, and payment information.
2. Vehicle Information: Details about your vehicle, including make, model, year, registration number, and location.
3. Service Information: Information related to the towing or roadside assistance services you request, including the nature of the problem, service location, and service history.
4. Technical Information: Information about your device and internet connection, including IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
5. Communication Information: Records of your communications with us, including phone calls, emails, and messages sent through our website or social media channels.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing Services: To process your requests for towing and roadside assistance, manage your account, and communicate with you about your service requests.
2. Customer Support: To provide customer support, respond to your inquiries, and resolve any issues or complaints.
3. Improving Services: To analyze usage trends, enhance our services, and develop new features and offerings.
4. Marketing and Promotions: To send you promotional materials, newsletters, and information about our services and special offers, provided you have opted in to receive such communications.
5. Legal and Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our customers.

Sharing Your Information

We may share your information with third parties in the following circumstances:

1. Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.
3. Legal Requirements: When required by law or in response to a legal request, such as a court order, subpoena, or government investigation.
4. Protecting Our Rights: When we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

1. Encryption: We use encryption technologies to protect sensitive information during transmission.
2. Access Controls: We restrict access to personal information to authorized personnel only.
3. Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
4. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices and Rights

You have several choices and rights regarding your personal information:

1. Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at help@cartowingcompany.com.
2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us at help@cartowingcompany.com.
3. Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
4. Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
5. Complaints: If you believe that your privacy rights have been violated, you can file a complaint with us at help@cartowingcompany.com or with the relevant data protection authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files that are placed on your device when you visit a website. They allow us to recognize your device and remember your preferences.

1. Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

1. Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

C.A.R Towing Company
Address: Long Island, NY
Phone: +1-8888-500-570
Email: help@cartowingcompany.com

We are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. Thank you for choosing C.A.R Towing Company.